Refund policy

Returns & Refunds Policy

Thank you for shopping with us! Because our items are unique, pre-loved vintage pieces, all sales are considered final. Please read our detailed policy below before placing your order.

1. Final Sale Policy

  • All Sales Are Final: We do not accept returns, refunds, or exchanges for change of mind, incorrect size selection, or minor vintage wear.

  • Before Purchasing: Please carefully review all photos, item condition ranks, and exact measurements provided in the description. If you need extra photos or video previews prior to buying, feel free to reach out to us!

2. Exceptions & Item Issues

While all sales are final, your satisfaction matters to us. We will evaluate returns or refunds on a case-by-case basis under the following strict exceptions:

  • Incorrect Item Delivered: You received a completely different item from what you ordered.

  • Significant Unstated Damage: The item arrives with a major functional defect or severe flaw that was not mentioned in the listing or shown in the listing photos.

  • Authenticity Guarantee: In the rare event that an item is proven non-authentic by a verified third-party authenticator, we will issue a full refund.

3. Claim Process & Requirements

If your order meets one of the exception criteria above:

  1. Contact Us Within 48 Hours: You must notify us via Direct Message or email within 48 hours of delivery (based on courier tracking timestamp).

  2. Provide Proof: Include your order details along with clear photos/videos showing the issue or unstated damage.

  3. Condition of Return: If an exception return is approved, the item must be returned in the exact condition it was sent, complete with any original tags, dust bags, or accessories attached.

4. Shipping Costs & Refunds

  • Return Shipping: Unless the return is due to an error on our part (wrong item sent), buyers are responsible for all return shipping costs.

  • Processing: Once the returned item is received and inspected, approved refunds will be processed back to your original payment method within 3–5 business days. Original shipping fees are non-refundable.